Delivery Terms & Conditions
Order to be placed two days before delivery (area could have an affect).
Deliveries – We deliver only on
- Monday – Friday in Port Elizabeth, Uitenhage and Despatch.
- Saturday – only in Port Elizabeth.
- Jeffreysbay and Humansdorp – deliveries only on Wednesdays.
- Collections at Loerie Veg and at 8 Churchill Road, Glendingingvale.
- Delivery in Port Elizabeth from 8am – 4:30 pm
- Please allow 2 to 4 days for delivery (delivery subject to selected routes and times).
- Should deliveries be delayed in case of events outside our control including bad weather conditions, strikes, supply failure etc, we will make arrangements for alternative dates/times. Loerie Veg will not be liable for any inconvenience or loss suffered because of these delays.
- Loerie Veg will make delivery to your address as stated when you set up an account or updated that address. You are responsible for making suitable arrangements to receive your delivery and provide us with appropriate instructions.
- We reserve the right to refuse to accept orders from any customer where circumstances may prevent timeous deliveries.
Your Order and Account Information
- All the information provided by you should be correct and complete. Loerie Veg will not be responsible for any loss due to incorrect or incomplete details provided by you. You accept that it is your responsibility to inform us promptly of any changes in the details provided by you.
- Loerie Veg tries to ensure a wonderful shopping experience by fullfilling every order with the freshest possible produce available at the time. Accordingly our products are subject to seasonal availability and market conditions. Loerie Veg therefore reserves the right to cancel any order in part or in full at any stage. If we are unable to deliver a product or an item, we may suggest alternatives. If the alternative offer is declined you will be refunded accordingly.
- Following the creation of your account, we will email confirmation of your account details to you. Please print or save this email for your records.
- Loerie Veg has made every attempt to ensure that the content and information available on our website is free of errors. However, we do not guarantee the same and users access and use the web site at their own risk.
- Some of our products are priced by weight. We show the prices for weights on the website. The weight you receive may vary slightly from this upon delivery.
- No order is accepted until our website displays an order paid confirmation message. This message is displayed after you completed the payment process
- Cancellation of or changes are acceptable provided it is made before the products are dispatched.
- We reserve the right to deliver and charge in full for any order once it has been despatched since, typically, we make up the orders the day before delivery and obtain some of the products especially to fulfil your order.
- Any payments for orders which have been timeously cancelled will be re-funded to you.